“IFPC educated and guided me in the process of our purchase. I am rather savvy in business dealings and it is rare to meet such an individual, having talent, understanding, and a manner of customer need. Always responsive, never dropping the ball, knowing by my voice who he was speaking to, and all aspects of conversation and material. Always promoting my needs first with genuine speak.”John Franklin Cross III
“WOW! We absolutely love our new granite countertop. The colors compliment our cabinets perfectly and the leathered finish is the best. Your crew did a fantastic job of setting the granite in place. They worked very well together getting everything just right. The seam is essentially “seamless” to the eye. We will tell all of our friends where we got our great countertop!”Stonsalina Fox – Portsmouth, VA
“It has truly been a pleasure to work with International Flooring and Protective Coatings, Inc. Their quick responsiveness to fast-track projects, along with their consistent quality and excellent communication has made our working relationship effortless.”Michael P. Moulton
President – Moulton Construction, Inc
“From the very first job we contracted with International Flooring, we knew we found professionals that were “on the cutting edge” of the solid surface fabrication business. We look forward to many mutually satisfying projects in the months and years ahead.”Thomas G. Davis
President – Marjos Complete Remodeling Service
“It is with the utmost gratitude that I make this submission to IFPC Management regarding the “climate change” that has taken place on board USS Gravely during the course of this avail. Understanding the turbulent start to this project, including the potential for continued friction between NASSCO and IFPC was highly probable; NASSCO Area Managers and IFPC site management (Q specifically) have continued the push to salvage our critical business relationship.
Bottom Line: the production from IFPC has been nothing short of extraordinary under Q. He single-handedly changed a souring relationship with my Project Team. He has constantly found ways to slide production to the left in order to keep a schedule; we can agree this no small feat. Whether it is COVID, Tropical Storms, or less severe weather impacts; Q has ensured your team’s success through grit, communications, and significant legwork. He turned the Flight Deck and Foc’sle re-surfacing (nightmare) into a great success story
The NASSCO GRV Team sincerely appreciates the continued efforts of your IFPC Team and looks forward to the same level of pride, professionalism, and execution in all future NASSCO avails. Thanks for your time and attention on this matter – ALL GAS; NO BRAKES!”Stefan Selby
Area Manager I, Programs General Dynamics NASSCO-Norfolk
“I wanted to take a moment and send a note of gratitude and appreciation. I recently had my kitchen renovated and had your team install my quartz countertops. They did an amazing job. During install, it happened to be storming and a windy day and the door of their truck swung open and cracked the tail light of my car. Your employee came in and told me what happened and apologized. He gave me the office phone number and had me get connected with Dena. He said it was his fault and that they would take care of it and even had a full-time mechanic on staff that could help with fixing it.
The next day I spoke with Deena who was very helpful and the first thing she was asked was, how can we make this whole and make you happy? We managed to coordinate with your mechanic who was able to order the part and schedule a time for me to come into the office and have it replaced. I was in the office yesterday. Your mechanic met me at the back door and immediately took care of it. I walked inside and saw the wall of thank you letters and your mission statement and thought wow, they are certainly living up to their mission statement and have exceeded my expectations. Well done!! Twenty minutes later, my car was ready and I was on my way.
You have a great team who clearly shares the values throughout your company – literally from the mechanic to the front office staff. It’s great to see a company whose mission statement is lived out and is not just a nice piece of paper on the wall. That’s a testament to your leadership so I wanted to write a quick thank you and acknowledge it and your team. Keep up the great work!!”John Wayne Mullins